Covid-19 Help Terms and Conditions

Description of Service

Covid-19 Help provides you with tools and resources to search for pandemic support services.

Covid-19 Help is a collection of information related to support through the pandemic Covid-19. Through the use of links, you may choose to be transferred to the third-party website of the provider (“Provider Website”) you have chosen and you may then complete further research or take action on the Provider Website. The Provider Website will have their own terms and conditions of use and any information you obtain or actions that you may complete on the Provider Website you agree to be bound and abide by the terms and conditions imposed on the information set forth on the Provider Website. We recommend that you read the terms and conditions of use, reservation and privacy policy of the Provider Website.

You agree to use the Covid-19 Help website for your personal, non-commercial use.

By accessing, using or obtaining any content, data, materials, information, products or services from (the Website) you agree to be legally bound and deem your acceptance of these Terms of Use. If you do not agree to all of these Terms, please refrain from using the service.


“The Website” means

Harmful Code means any form of harmful surreptitious code or other contaminants, including viruses, bugs, trojan horses, spyware or adware.

Loss means loss, damage, cost or expense (to any person or property) including consequential or indirect loss or any loss of profits, data or revenue.

“You and your” means the user of

“Our, us and we” means Covid-19 Help which is owned and operated by The trustee of the Dompietro Family Trust as a Social Enterprise ABN 20 321 485 129.


Covid-19 Help is owned and operated by the Trustee of the Dompietro Family Trust. These terms of use are governed by the laws of Australia and International Laws

If any of these terms of use are held to be invalid, unenforceable or illegal for any reason, the remaining terms of use will continue in full force.

We reserve the right to amend the Terms of use and conditions from time to time. Although we may notify you of any amendment, revision or modification, it is your responsibility to check the website. You agree to be bound by such changes, modifications or revisions as made by us at any time.

We cannot be responsible for any delays or interruptions to the Website. We will use all reasonable efforts to minimise delays and interruptions, but cannot warrant that the Website will be available at any given time.

We can at anytime without notice to you, discontinue the Website in whole or in part. However, we cannot be responsible for any loss, cost, damage or liability that may result for the Website being discontinued.

The Website is to be used as a general guide on information. The information provided is not to be constituted as advice or recommendations, it is simply to be used as information. To ensure you are well informed we highly recommend you complete extensive research before relying or acting on the information provided.

Lawful purposes

You agree to use the website only for lawful purposes, and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of by any third party. This includes conduct which is unlawful or which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive content or disruption to

You must not post or transmit via any unlawful, defamatory, obscene, offensive or scandalous material, or any material that constitutes or encourages conduct that would contravene any law.

You must not tamper with, hinder or modify the Website

You must not attempt any of the above acts or facilitate or assist another person to do any of the above acts.

Intellectual Property

The content and material on, including the design, images (unless noted with a caption), text, logos, graphics, video (owned by Covid-19 Help) and software, including the layout of the Website are owned under licence by Covid-19 Help and protected by Australian and International laws.

Your use of the Website does not grant you a licence or give you use of any of the trademarks or logos, whether registered or unregistered, that are displayed on the Website without the express written consent and permission of the owner.

The copyright of the Website including all creative and literary works that are displayed are owned by Covid19 Help.

As a user you may view the Website using a web browser which makes a temporary copy of the Website. You must not in any way reproduce or use any of the material on the Website for commercial purposes, including sale; in any way modify the material on the Website; or cause any of the material on the Website to be framed or embedded in another website without the authorisation of us in writing

Indemnity & Disclaimer

Covid19 Help and our officers, directors, employees, representatives, and Third Parties will not be held liable for any damages to you or your property from accessing the service or transmitting any content of the service or any injury, death, loss, claim, act of god, accident, delay, or any direct, special, exemplary, punitive, indirect, incidental or consequential damages of any kind that are in any way associated with the use of the Covid-19 Help service, any failure, inaccessibility or interruption or the performance or non performance by Covid-19 Help or any provider, vendor or affiliate. The limitations may not apply to you as some states do not allow the limitation of liability.

Subject to these Terms, you agree to defend, indemnify and hold Covid-19 Help, the Third Parties, and each of our officers, directors, employees and agents, harmless from and against any claim, cause of action, liability, expense, loss or demand, including without limitation reasonable legal fees, arising out of, or connected in any way to your use of the Covid-19 Help service, access to the IP, your breach of these Terms or the agreements incorporated in these Terms by reference.


We strive to protect information you provide on Covid-19 Help. We will use all reasonable endeavours to ensure that Covid-19 Hel;p and your information are not compromised. However, we cannot guarantee that no Harmful Code will enter Covid-19 Help. You should be aware of the risks associated with using websites.

We recommend that you use appropriate and up-to-date firewall and anti-virus software to protect your computer systems.

Where connection to a system or website outside our control compromises the objectives of Covid-19 Help, we may sever links to that website or system.


The use of is subject to our Privacy Policy. Through your use of the website you consent to the use of your information as set forth in our Privacy Policy.

Linking policy

Linked websites

We take reasonable care in linking to other websites but we have no direct control over the content presented in those websites or the availability of those websites. Any information on a linked website is provided ‘As Is’.

We make no representation that the material on any linked websites does not infringe the intellectual property rights or any other rights of any person. We do not authorise the reproduction of such material.

We do not endorse or recommend any links to external websites, or third party content, including products and services offered by, from or through those websites or their content.

We do not provide any warranty or take responsibility for any aspect of Linked Websites and their content. You should always make your own decision on whether the linked website provides suitable goods and/or services for your needs.

We use the following criteria to select the links that are included on this site:

The content must be authentic. Covid-19 Help will primarily link to content or websites known to be of good repute, but cannot guarantee this. Every effort is made to ensure the links are as current and as complete as possible, however due to the consistent process of change on websites there will inevitably be a small amount of out-of-date or missing content at any point of time.

The content should be up-to-date and accurate. Links will be made in good faith with the expectation that the content is appropriately maintained by the author and is timely and accurate. However, we can offer no guarantees of this.

Linking to this site

You may link to this website as long as you do not:

imply that Covid-19 Help endorses your website or product

use Covid-19 Help solely for commercial practices

change the content of the material technically (eg the material is presented in a frame so that users are unable to determine the location of the original material).

We may ask you to remove the link from your website if these conditions are not met.


The trustee of the Dompietro Family Trust trading as Covid-19 Help takes reasonable steps to ensure that all the information on its website is correct. It does not provide warranty or guarantee that the information is accurate, complete or up-to-date.

The trustee of the Dompietro Family Trust trading as Covid-19 Help does not accept any responsibility or liability for any actions taken as a result of, or in reliance on information on its website. Site users should check with the relevant destination authority to confirm the accuracy of the information before taking any action in reliance on it.

The trustee of the Dompietro Family Trust trading as Covid-19 Help reserves the right to change information on its website at any time without notice in its absolute discretion. This includes any information about destinations and processes.

The trustee of the Dompietro Family Trust trading as Covid-19 Help does not warrant or guarantee that its websites or web services will be uninterrupted or free from errors or viruses and accepts no liability for any loss or damage suffered by any user. Users use the Covid-19 Help website and web services do so entirely at their own risk.

Please contact us if you have any questions, problems or feedback regarding the terms of use.

Updated 9th February 2020