Find support and help with your bills and fines during Covid-19.
If you require support with your bills or fines during Covid-19, there is help.
Government, Local Councils, local organisations, service providers and individuals offer a range of supports for people who have having difficulty with paying or managing your bills or paying fines during Covid-19.
Australia Wide Support
During Covid-19, many people are finding it difficult to pay bills. To find out where to access support look at the options below, or for more specific local areas, look at your state or territory.
Problems paying Bills
Are you behind on your bills or fines. Help is available. "Don't ignore them" Make sure you talk to your provider to ask for "hardship" assistance or help. Find out more at the below link.
Talk to a Financial Counsellor
Financial Counsellors offer a FREE confidential service to people in financial distress. They are non-judgmental and supportive. Find out more at the below link.
Ask Izzy - Find a service
Ask Izzy can help you find support services who can help you with bill payments during COVID-19. Just fill in the information and it finds the services available in your local area. For more details click the link below.
Money Smart help with money
The Moneysmart Website gives you information on what you can do if you are struggling with bills. Click for more details.
National Debt Helpline
The National Debt Helpline is a not-for-profit service that helps people in Australia tackle their debt problems. Find out more at the below link.
Finder - Help for Energy and Internet Bills
Finder have listed contact details for Energy and Internet providers and their "hardship" policies. To learn More in the link.
Energy Support
The Australian Energy Regulator (AER) has set reasonable expectations of energy companies to protect householders and small business customers during the COVID-19 pandemic. Learn More in the link.
State Support
Support with bills in Victoria during Covid-19
Victoria Hardship Services
Concessions on utility bills are available for low-income Victorians experiencing unexpected hardship. Click for more information.
Utility Grant Scheme
Relief grants for paying overdue energy or water bills are available to low-income Victorians experiencing unexpected hardship. Click for more information.
Energy Commission
The state’s energy regulator has reassured Victorians experiencing energy bill stress as a result of the coronavirus outbreak that help is available. For details click the link
Getting help with your bills
Learning about your energy bill can help you reduce your energy use and save you money.
Click for more information.
Support with paying bills in South Australia during Covid-19
SA Gov't
The SA Gov't provide information on and support. For more click the link.
Support with paying bills in the ACT during Covid-19
ACT Government
The ACT Government is delivering an economic survival package to support the ACT community through the public health emergency caused by the COVID-19 pandemic. Including support with bills
Support with bills in New South Wales during Covid-19
NSW Gov't
The New South Wales Gov't are continuing to support the local community during Covid-19. For more details click the link.
Support with bills in Queensland during Covid-19
QLD Gov't Elec Relief
The Queensland Gov't have outlined ways you can access Electricity Relief during Covid-19. Find out how at the below link.
QLD Gov't
The Queensland Gov't Support package for people impact by Covid-19. Find out more details below link.
Support with bills in Northern Territory during Covid-19
NT Gov't
The NT Gov't provide an overview of of their support package offer to those in the Northern Territory. For more click the link
Support with bills in Western Australia during Covid-19
WA Gov't
The WA Department has put in place support for Electricity payment and bills. For more information click the ABC link below.
WA Gov't Response
A summary of support packages put in place by the Western Australian Gov't.
Support with bills in Tasmania during and after Covid-19
Tasmanian Gov't support
The Tasmanian Government have included a range of supports to help during Covid-19. For more click the link.