Find mortgage and rates support information available to you during Covid-19.
If you require mortgage support services during Covid-19, there is a range of information which may help.
Government, Local Councils, local organisations, service providers and individuals offer a range of mortgage support services for people who need it when impacted by Covid-19. Look at Australia Wide and your state or territory to find out more.
Australia Wide Support
Find information to help you with Mortgage and Rates Support during Covid-19
Work out what you can afford
Work out your budget to so you can determine what you can afford. Use the below links to do your own budget. Click for more details.
Financial Hardship
Contact your lender and speak to the Financial Hardship Team. Only agree with the creditors new payment plan if you can afford it. If you cannot find the help you need consider a Financial Counsellor. For more information click the link.
Statement of Financial Position
If you are working with a Financial Counsellor or support worker, you may need to complete a Statement of Financial Position. You can see what this is by clicking below. This helps you understand what they need from you to help you.
Seek Financial Counselling
National Debt Helpline helps people in Australia tackle their debt problems. They offer access to helpful supports and free financial counsellors. Learn how they can help by clicking the link.
Waiving Fees and Charges
You may be able to access waivers on fees and charges by talking to the Banks Financial Hardship Team or Financial Counsellor. For more details click the link below.
A deferral of Loan Repayments
In some cases a deferral of your scheduled loan repayment can be considered. Again talk to your Banks Financial Hardship Team or your financial counsellor. For more details click here.
Debt Consolidation
By consolidating your debts into one loan, you may find that the repayments are more manageable. To do so talk to your bank or Financial Counsellor. For more details click here.
Interest Free / No Interest Increases
By negotiating with the Bank you can ask for an interest free period or a reduction in interest so you do not accrue more debt. Talk to your Banks Financial Hardhship Team. For more details click here.
Seek Legal Advice
If you are struggling with debts and are not sure what option to take, you may wish to talk to a legal professional. For more details click here.
What is Bankruptcy
In some cases you may consider Bankruptcy. There are legal and financial impacts of this decision. For more detailed information click below.
You may need to sell
In some cases if you have positive equity in your home, you may be able to sell it and have funds to pay your debts or have a deposit for something else. For more detailed information click below.
State Wide Support
Rates Support in Victoria
Local Council Rates Vic
If you are struggling to pay your rates, talk to your local council and find out their Financial Hardship Policy. Consider - a realistic payment plan, you may get a concession or be able to defer payments. To find your local council click the link below.
CISVic Emergency Relief
Community Information & Support Victoria (CISVic) is the peak body representing local community information and support services. Our local services assist people experiencing personal and financial difficulties by providing information, referral and support services including Emergency Relief. Click for more.
South East Community Links
SECL Crisis Support (formerly known as Emergency Relief) service provides financial assistance for people experiencing unexpected financial hardship. Available to residents in the following postcode areas: 3169 Clayton South 3171 Springvale 3172 Springvale South 3173 Keysborough 3174 Noble Park 3175 Dandenong. Click for more.
Rates Support in South Australia
SA Local Council Rates
If you are struggling to pay your rates, talk to your local council and find out their Financial Hardship Policy. Consider - a realistic payment plan, you may get a concession or be able to defer payments. To find your local council click the link below.
Rates Support in the ACT
Community Councils ACT Rates
If you are struggling to pay your rates, talk to your local council and find out their Financial Hardship Policy. Consider - a realistic payment plan, you may get a concession or be able to defer payments. To find your local council click the link below.
Rates Support in New South Wales
NSW Local Council Rates
If you are struggling to pay your rates, talk to your local council and find out their Financial Hardship Policy. Consider - a realistic payment plan, you may get a concession or be able to defer payments. To find your local council click the link below.
Rates Support in Queensland
Local Council Rates Queensland
If you are struggling to pay your rates, talk to your local council and find out their Financial Hardship Policy. Consider - a realistic payment plan, you may get a concession or be able to defer payments. To find your local council click the link below.
Rates Support in Northern Territory
NT Local Council
If you are struggling to pay your rates, talk to your local council and find out their Financial Hardship Policy. Consider - a realistic payment plan, you may get a concession or be able to defer payments. To find your local council click the link below.
Rates Support in Western Australia
Local Councils WA
If you are struggling to pay your rates, talk to your local council and find out their Financial Hardship Policy. Consider - a realistic payment plan, you may get a concession or be able to defer payments. To find your local council click the link below.
Rates Support in Tasmania
Local Councils Tasmania
If you are struggling to pay your rates, talk to your local council and find out their Financial Hardship Policy. Consider - a realistic payment plan, you may get a concession or be able to defer payments. To find your local council click the link below.